– You may return any unused item for a refund, within 14 days of receiving your original order.
– Refunds are at our Discretion if it Falls Under the Following:
– If you want a Refund, but can’t send Device back
– If you have used the Product, but not like the Results
– If you are unhappy with the product you Purchased and you need to provide your own return label.
– If granted a refund, after the 14 day period, please note that there will be a 20% Disposal or Restocking Fee Deducted from the cost of your order
– If granted a refund, please note goods will be inspected on return and will be your responsibility until they reach our warehouse. We ask that you ensure it’s packed properly, so it does not get damaged.
– We accept all returns, however, returns must be sent in original packaging and unopened, unless we agree otherwise.
– We will not reship any items back if returned to us by mistake.
– Once we’ve got the Returned Item and have verified it has not been used, we will issue a refund and inform you when this has been processed. If it has been opened, you may not receive a refund.
Please note, for hygiene reasons, we cannot refund used items if you change your mind, even if it is during the 14 day period.
One Year Limited Warranty on manufacture errors.
Healthcare Zoo - 2018